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Terms & Conditions

Introduction

These Terms and Conditions ("Terms") apply to all information provided by and services offered by Robyn Leah Nalty, IBCLC, both before and during consultations. Please read these Terms carefully in conjunction with our Privacy and Confidentiality Policy, which can be found on this website.

Disclaimer

The information and services provided by Robyn Leah Nalty, IBCLC are for informational and support purposes only and do not constitute medical advice. If you require medical care, you will be referred to your GP or other medical professional. As an IBCLC Lactation Consultant, Robyn Leah Nalty cannot prescribe medicines or provide diagnoses.

Scope of Services

Robyn Leah Nalty, IBCLC is qualified to provide support and guidance in infant feeding. This may include:

  • Postnatal consultations

  • Assessment of nursing parent/baby anatomy

  • Observation of feeding practices

  • Recommendations for breastfeeding improvement

  • Referrals to other healthcare professionals (GP, midwife, etc.)

  • Oral assessments (limited to identifying normalities, not diagnosis)

  • Information about tongue ties and referrals to qualified practitioners

Client Responsibilities

  • You agree to provide accurate and complete information regarding yourself and your baby during consultations.

  • You understand that consultations may involve physical examinations (with your consent) to assess anatomy and feeding practices.

  • You acknowledge receiving information about the scope of practice for IBCLCs and agree to seek further medical assessment if feeding concerns persist after consultation with Robyn Leah Nalty.

  • You can learn more about the scope of an IBCLC here: IBCLC Scope of Practice

  • You can verify Robyn Leah Nalty's credentials here: Public Registry with certification number: L-315171

IBCLC in My Pocket Service

The "IBCLC in My Pocket" service includes:

  • A check-in call 48 hours after the initial appointment

  • Two weeks of follow-up text/email/WhatsApp support

  • Typical response time within 3 hours

  • Secure sharing of images and videos via WhatsApp and email

  • Response time between 8 AM and 8 PM, Monday to Saturday

Contact Information

For questions or clarifications, please contact Robyn Leah Nalty at:

Terms & Conditions

Introduction

These Terms and Conditions ("Terms") apply to all information provided by and services offered by Robyn Leah Nalty, IBCLC, both before and during consultations. Please read these Terms carefully in conjunction with our Privacy and Confidentiality Policy, which can be found on this website.

Disclaimer

The information and services provided by Robyn Leah Nalty, IBCLC are for informational and support purposes only and do not constitute medical advice. If you require medical care, you will be referred to your GP or other medical professional. As an IBCLC Lactation Consultant, Robyn Leah Nalty cannot prescribe medicines or provide diagnoses.

Scope of Services

Robyn Leah Nalty, IBCLC is qualified to provide support and guidance in infant feeding. This may include:

  • Postnatal consultations

  • Assessment of nursing parent/baby anatomy

  • Observation of feeding practices

  • Recommendations for breastfeeding improvement

  • Referrals to other healthcare professionals (GP, midwife, etc.)

  • Oral assessments (limited to identifying normalities, not diagnosis)

  • Information about tongue ties and referrals to qualified practitioners

Client Responsibilities

  • You agree to provide accurate and complete information regarding yourself and your baby during consultations.

  • You understand that consultations may involve physical examinations (with your consent) to assess anatomy and feeding practices.

  • You acknowledge receiving information about the scope of practice for IBCLCs and agree to seek further medical assessment if feeding concerns persist after consultation with Robyn Leah Nalty.

  • You can learn more about the scope of an IBCLC here: IBCLC Scope of Practice

  • You can verify Robyn Leah Nalty's credentials here: Public Registry with certification number: L-315171

IBCLC in My Pocket Service

The "IBCLC in My Pocket" service includes:

  • A check-in call 48 hours after the initial appointment

  • Two weeks of follow-up text/email/WhatsApp support

  • Typical response time within 3 hours

  • Secure sharing of images and videos via WhatsApp and email

  • Response time between 8 AM and 8 PM, Monday to Saturday

Cancellation Policy

Cancellations with less than 24 hours' notice will be subject to a fee. You will be given one opportunity to reschedule your appointment.

Modifications

These Terms may be modified or updated at any time without prior notice. Please revisit this page periodically for any changes. By continuing to use the services of Robyn Leah Nalty, IBCLC after any changes are made, you agree to be bound by the modified Terms.

Disclaimer of Liability

Robyn Leah Nalty, IBCLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the information provided or services offered.  

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